NARRETA

Home

Contact Us

Narreta Privacy Policy

Last updated: September 01, 2024

1. Introduction

Welcome to Narreta. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our mobile applications (Boom Story and Boom Reader), or interact with our WhatsApp Business account, and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

2.1 Purpose of this Privacy Policy

This privacy policy aims to give you information on how Narreta collects and processes your personal data through your use of our services, including any data you may provide through our website, mobile applications, or WhatsApp Business account.

2.2 Controller

Narreta is the controller and responsible for your personal data (collectively referred to as "Narreta", "we", "us", or "our" in this privacy policy).

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes email address and telephone numbers.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.
  • Usage Data: includes information about how you use our website, products, and services.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your orders.
  • To manage our relationship with you.
  • To improve our website, products/services, marketing, or customer relationships.
  • To recommend products or services which may be of interest to you.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

8. WhatsApp-Specific Information

When you interact with us via WhatsApp:

  • We use the WhatsApp Business API to communicate with you.
  • Your WhatsApp account information (such as your phone number) is processed in accordance with WhatsApp's privacy policy.
  • Messages sent through our WhatsApp Business account are end-to-end encrypted.
  • We do not use your WhatsApp data for any purpose other than to provide customer support and deliver our services.

9. Changes to the Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@narreta.com
Address: 114 burger street, Louis Trichardt, Limpopo, South Africa